iStore Heat Pump Hot Water Systems

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iStore Hot Water Sales, Install, Repairs & Spare Parts.

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iStore Heat Pump Hot Water

We have iStore heat pumps in stock and strategically placed to offer fast and convenient installations, servicing and repairs across South East Queensland.

Reduce Energy Consumption with Heat Pump Hot Water Heaters

A iStore heat pump reduces the energy consumption by two thirds comparing to an element heated electric water heater or gas storage tank type of hot water systems, all while reducing CO2 emmissions by 4 tonnes.

The heating of a standard electric hot water system for your average sized home will consume around 1/3 of your electricity costs. A iStore will save over 70%.

Installing an iStore with SunCity Hot Water could save you in excess of $1,000.00* per year on your power and energy usage.  The “break even” time from installing a iStore heat pump is under 2 years and then your savings will continue for many years to come.

Hot Water Systems

The iStore Heat Pump range offers efficient, sustainable hot water solutions for Australian households. The 270L model is ideal for larger families, while the 180L suits 2–3 people, both using advanced air-to-energy technology to reduce energy use by up to 70%. Compact, quiet, and compatible with solar PV systems, these heat pumps deliver reliable hot water, significant savings, and eco-friendly performance.

iStore Hot Water Systems Brisbane
iStore Hot Water Systems Sunshine Coast
iStore Hot Water Systems Bribie Island
iStore Hot Water Systems Gympie
Hot Water Service and Support

Support & Advice

Our Dedicated Team is Here For All Your Hot Water Needs

Choose SunCity Hot Water for All Your iStore Hot Water Needs

The iStore Heat Pump has become a popular heat pump water heater brand in Australia, a favorite choice to many 1000’s with its proven performance and reliability this product has shown since been introduced into the Australian energy efficient hot water heater market. The iStore heat pump come in 2 storage capacity sizes of 180 and 270 litres, as size to suit most homes and domestic hot water applications. At SunCity Hot Water, we’re experts in working with iStore Systems.

iStore Hot Water System Details

iStore Warranty Information

Please find information about the warranties offered on iStore Heat Pumps below. For the most up to date warranty information, please refer to the iStore website.

  • Cylinder: 5 Year Warranty
  • Refrigeration & Electrical: 5 Year Warranty
  • Labour: 5 Year Warranty
  • Valves or Accessories: 1 Year Warranty

iStore Hot Water System Facts

We’ve put together a few facts about iStore hot water systems below:

  • Advanced technology allows iStore to store 4 kW of heat for every 1 kW of power used.
    Consumes 75%-85% less energy than conventional hot water systems.
  • Features an external wrap-around heating coil for maximum thermal energy transfer.
  • The iStore reduces CO2 emissions by 2.9 tonnes annually in an average Australian home.
  • Eligible for federal and state government incentives, offering substantial savings

Frequently Asked Questions

What energy savings can I expect?

Up to 70% compared to traditional electric hot water systems. Saving of up to 77.5% with Gas hot water heating alternatives.

Is it environmentally friendly?

Yes – it uses R290 refrigerant, which has a very low global warming potential.

How long does it take the iStore 180L to heat water?

The iStore 180L typically takes around 4–5 hours to fully heat a tank of water, depending on ambient temperature and usage. Thanks to its highly efficient heat pump technology, it consumes far less energy than conventional systems during this process.

What is the COP of the iStore 270L?

Its Coefficient of Performance (COP) ranges from 4.0 to 4.8, depending on ambient conditions.

How quiet is it?

Operates at approximately 46.6 dB(A)—around the volume of a quiet conversation at 1 metre.

Is it eligible for government incentives?

Yes—approved for STCs and other state/federal rebates, including potential ~$1,080 federal incentive.

Is it compatible with solar PV?

Absolutely—designed to act as a solar battery alternative by converting surplus solar energy into hot water.

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