Stiebel Eltron Water Heater
SunCity Hot Water supplies, installs and services Stiebel Eltron hot water systems across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
- Authorised Stiebel Eltron installer
- Service, repairs & spare parts
- Quality Workmanship Guarantee

Stiebel Eltron DEL 18 Plus
The German-made DEL 18 Plus is a 3-phase electric instantaneous water heater that delivers endless hot water up to 50°C — with no tempering valve required. With a backlit display, temperature memory, childproofing and a 3-stage ECO mode, it's a premium choice for apartments and modern homes.
The DEL Plus range is extremely common in high-rise apartments built in the last decade. SunCity Hot Water supplies, installs, services and repairs it across the Sunshine Coast, Brisbane, Bribie Island and Gympie.

Stiebel Eltron DHE 27 3-Phase Electric Instant
The German-made DHE 27 AU delivers hot water with precision — accurate from 20°C to 60°C using intelligent 4i Technology that compensates for changes in pressure and flow. At 28kW it's the top of Stiebel Eltron's instant range, with quick memory buttons, an ECO function and a consumption display.
Like the DEL, the DHE range is a mainstay of modern high-rise apartments. SunCity Hot Water supplies, installs, services and repairs it across the Sunshine Coast, Brisbane, Bribie Island and Gympie.

Stiebel Eltron Hot Water Systems - Sunshine Coast - Brisbane
Stiebel Eltron Water Heaters have led the way in advanced water heating solutions, combining reliable performance, energy efficiency, and German engineering for Australian homes. Whether you need instant hot water, a high‑efficiency heat pump, their water heaters provide consistent comfort while lowering running costs. As a trusted choice for homeowners, Stiebel Eltron hot water systems brings innovative technology to everyday hot water needs.
SunCity Hot Water are your local Stiebel Eltron specialists for replacement, repairs and servicing across Brisbane and the Sunshine Coast, as well as Bribie Island and Gympie. If your DEL Plus or DHE instant unit has failed, we can repair it or fit a like‑for‑like replacement — and our licensed electricians carry genuine spare parts to get your hot water back fast.
Local Specialists in Stiebel Eltron Replacement & Servicing
Stiebel Eltron Facts
Stiebel Eltron WWK 222/222H and WWK 302/302H
Compact heat pumps engineered for outdoor or indoor installation with a 13 m³ clearance requirement.- Made in Europe
- German engineered, designed for Australian conditions
- Market leader in heat pump technology since 1976
- 220 litre tank with high volume of hot water can deliver 360 L of 40°C shower temperature water at a cold water temperature of 20°C (302 litre tank delivers 540 litres)
- Suitable for hard or soft water areas with maintenance free current impressed anode
Stiebel Eltron Warranty
| Component | Domestic Warranty |
|---|---|
| Cylinder & condenser | 5 years |
| Sealed refrigeration system (compressor, evaporator, valves, pipework) | 2 years |
| Other electrical componentry | 2 years |
| T&P relief valve | 1 year |
Stiebel Eltron Water Heater
Choosing Stiebel Eltron Hot Water System means investing in energy-efficient, reliable hot water solutions backed by decades of German engineering expertise. Their systems are designed to reduce running costs while providing consistent performance, ensuring your home enjoys both comfort and sustainability. Trusted by professionals and homeowners alike, Stiebel Eltron delivers innovation you can depend on.
Stiebel Eltron Hot Water — Frequently Asked Questions
Tank Capacities
WWK 222 / WWK 222H: ~220 L tank → ~360 L of water at 40 °C (cold inlet 20 °C).
WWK 302 / WWK 302H: ~302 L tank → ~540 L of water at 40 °C (cold inlet 20 °C).
Energy Efficiency & Savings
Uses ambient air to heat water, typically saving up to ~74 % on hot water energy use compared to traditional electric storage systems.
Low power draw (~0.55 kW for heat pump operation) keeps running costs down.
Can be connected to solar PV systems for further energy savings.
Build Quality & Features
German engineered with durable enamel-coated tanks and a maintenance-free impressed current anode (protects against corrosion).
Quiet operation thanks to an encased compressor.
“H” models include an integrated 1.7 kW boosting element for periods of extra demand or colder
Stiebel Eltron WWK300A
If you already have an older Stiebel Eltron heat pump system such as the WWK300A, SunCity Hot Water can help. Our licensed technicians have experience servicing, repairing, and maintaining existing Stiebel Eltron systems,
Stiebel Eltron WWK300AH
If you own a Stiebel Eltron WWK300AH, SunCity Hot Water provides expert servicing and repairs. Our technicians are experienced with Stiebel Eltron systems and can maintain efficiency, diagnose faults, and advise on repairs or replacement to keep your hot water running reliably.
Need Stiebel DEL 18 & DEL 27 Servicing and Repairs?
If your high‑rise apartment or commercial property has a Stiebel Eltron DEL 18 or DEL 27 3‑phase electric instantaneous water heater, SunCity can help. These compact, high‑efficiency systems are found in nearly every modern Sunny Coast and Brisbane building built over the last decade, and like all hot water systems, they need regular servicing to maintain performance. Our licensed technicians specialise in diagnosing, repairing, and servicing DEL 18 and Stiebel Eltron DEL 27 Plus units, ensuring reliable hot water, optimal energy efficiency, and peace of mind for your property.
Do you replace Stiebel Eltron hot water systems in Brisbane and on the Sunshine Coast?
What's involved in replacing a Stiebel Eltron instant water heater?
Replacing a Stiebel Eltron starts with matching your existing unit's size and electrical requirements. Most DEL and DHE units run on 3-phase power, so we confirm your model, phase and circuit-breaker rating before installing. A licensed electrician then fits and commissions the new unit — we handle the whole process across Brisbane and the Sunshine Coast.
Do you repair Stiebel Eltron hot water systems?
Do you service Stiebel Eltron hot water systems?
Yes — regular servicing keeps your Stiebel Eltron instant system running efficiently and helps prevent breakdowns. We service Stiebel Eltron DEL and DHE units across Brisbane and the Sunshine Coast, checking the unit's operation, temperature accuracy and water connections.
My Stiebel Eltron has no hot water — can you fix it?
Often, yes. No hot water, fluctuating temperature or a tripped breaker on a Stiebel Eltron is usually a failed heating element, a sensor fault or a power-supply issue. We diagnose and repair these across Brisbane and the Sunshine Coast, and if the unit can't be economically repaired we can replace it the same day in most cases. Call 1300 728 122.
How do I know if I have single-phase or 3-phase power for a Stiebel Eltron?
Most Stiebel Eltron DEL and DHE instant heaters need 3-phase power. You can often tell at your switchboard — a 3-phase supply has a larger main switch with three poles rather than one. If you're not sure, our licensed electricians will confirm your supply and circuit-breaker rating before any replacement, right across Brisbane and the Sunshine Coast.
Which Stiebel Eltron should I replace my old unit with?
Are your Stiebel Eltron installers and repairers licensed?
Yes. Stiebel Eltron DEL and DHE units are 3-phase electric, so by law they must be installed, serviced and repaired by a licensed electrician. SunCity Hot Water's electricians are fully licensed and experienced with the Stiebel Eltron instant range across Brisbane, the Sunshine Coast, Bribie Island and Gympie.
Loved by Local Homeowners
Rated 4.9 out of 5 across hundreds of reviews.
“Booked in the morning, hot water back on by the afternoon. Friendly, tidy and great value.”
“Honest advice and no pushy upsell. Replaced our old system with a heat pump and the bills have dropped.”
“Fantastic service from quote to install. Highly recommend SunCity for anyone needing hot water.”
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