Thermastore Heatwave 270 Heat Pump
Efficient · Sustainable · Reliable
SunCity Hot Water supplies, installs and services the Thermastore Heatwave 270 Heat Pump across the Sunshine Coast, Brisbane, Bribie Island and Gympie — a 270L heat pump hot water system that uses up to 75% less energy, with government rebates available. Call 1300 728 122.
- Up to 75% less energy
- 270L — families up to 6
- Natural R290 refrigerant
- Government rebates available
The Thermastore Heatwave 270 Heat Pump Hot Water System
The Thermastore Heatwave 270 is a smart, energy-efficient heat pump hot water system that draws warmth from the surrounding air to heat a generous 270-litre tank — using up to 75% less energy than a traditional electric system, and comfortably supplying families of up to six people.
It's an all-in-one unit that fits the same footprint as a standard storage heater, so there are no roof panels or extra piping to worry about — making it a straightforward upgrade for a new home, renovation or replacement. Five smart heating modes, an LCD control panel and optional Wi-Fi let you tune it to your household and electricity tariffs.
SunCity Hot Water supplies, installs and services the Thermastore Heatwave 270 across South-East Queensland. Call 1300 728 122 and we'll help you decide if it's the right system for your home.
Why the Heatwave 270?
Smart, efficient and eco-friendly hot water, engineered for Australian homes.
Up to 75% Less Energy
Draws heat from the surrounding air instead of an element — using up to 75% less energy than a traditional electric system.
270L — Families up to 6
A generous 270-litre tank sized for busy households of up to six people.
R290 Refrigerant
Natural R290 refrigerant with very low global-warming potential, zero ozone depletion and non-toxic operation.
5 Smart Heating Modes
Eco, Hybrid, Intelligent, Fast Heating and Vacation modes, controlled from a clear LCD panel.
Optional Wi-Fi Control
Add Wi-Fi connectivity to monitor and control your hot water from your phone.
Government Rebates
Clean Energy Regulator registered, so it's eligible for federal and state/territory rebates.
Quiet Operation
Engineered to run quietly, so it's unobtrusive outside your home.
Solar PV Ready
Built-in timers let you run it on cheaper electricity tariffs or spare solar PV power.
Thermastore Heatwave 270 Across the Sunshine Coast & Brisbane
SunCity Hot Water supplies, installs and services the Thermastore Heatwave 270 heat pump right across South-East Queensland — the Sunshine Coast, Brisbane, Bribie Island and Gympie. Our licensed technicians handle the full changeover, from removing your old unit to commissioning the new system.
Because it's an all-in-one heat pump that fits the footprint of a standard storage heater, the Heatwave 270 is a clean, straightforward upgrade — no roof panels, no extra piping — and we'll help you claim any government rebate you're eligible for.
A Smarter Way to Heat Your Water
Heat pump technology is the most efficient way to make hot water in South-East Queensland — and the Heatwave 270 is built for it.
Efficient
Moves heat from the air rather than making it — the most energy-efficient way to heat water in South-East Queensland's climate.
Sustainable
Low-emission R290 refrigerant and dramatically lower running costs mean a smaller footprint and smaller power bills.
Reliable
An all-in-one unit built to Australian Standards, WaterMark certified, and backed by SunCity's install and service.
Easy to install
Fits the same space as a standard storage heater — no roof panels or extra piping. A straightforward replacement upgrade.
Smart control
Five preset modes and an LCD panel (plus optional Wi-Fi) let you tune performance to your household and tariffs.
Rebate eligible
Registered with the Clean Energy Regulator, so eligible households can claim federal and state/territory rebates.
A Real Thermastore Heatwave 270 Install
Here's our team on the job — swapping out a customer's old, tired hot water system and installing a brand-new Thermastore Heatwave 270 heat pump in Brisbane. Our licensed technicians manage the full changeover: safely disconnecting and removing the old unit, fitting the new heat pump and commissioning it so it's ready to run.
It's a clean, straightforward upgrade — the Heatwave 270 fits the same footprint as a standard storage heater, with no roof panels or extra piping — and every install is backed by our own quality workmanship guarantee.
Technical Specifications
Full specifications for the Thermastore Heatwave 270 heat pump hot water system.
- Water tank capacity
- 270 L
- Power supply
- 220–240V~ / 50Hz
- Heating capacity
- 3.3 kW
- Heating power input
- 0.77 kW
- Rated power input
- 2.3 kW
- Rated current input
- 9.6 A
- Auxiliary electric heating
- 1 kW
- Refrigerant
- R290 (400 g)
- Compressor
- Rotary
- Inner tank
- Enamel
- Rated outlet water temperature
- 60 °C
- Water inlet / outlet
- 3/4"
- Dimensions (Ø × H)
- 640 × 1949 mm
- Moisture protection
- IPX4
- Certification
- WaterMark / Australian Standard
- Installation
- External only (AS/NZS 3500.4)
Specifications from the Thermastore Heatwave 270 brochure. The Heatwave 270 is for external installation only and must be installed in accordance with AS/NZS 3500.4.
Thermastore Heatwave 270 Brochure
Full features, specifications & dimensions (PDF).
Lower bills, cleaner energy
Up to 75% Less Energy
Because the Heatwave 270 moves heat rather than making it, it slashes the energy needed to heat your water — and being registered with the Clean Energy Regulator, it's eligible for government rebates. Every installation is backed by our own quality workmanship guarantee.
Energy
6 People
Comparing your options? See our full range of heat pump hot water systems, or browse all the hot water brands we supply.
We Offer a Wide Range of Hot Water Systems
SunCity Hot Water supplies and installs all types of hot water systems, including electric hot water systems, gas hot water systems, solar hot water systems and heat pump hot water systems. Call 1300 728 122 for same-day service.
Our local technicians are part of the SunCity Brisbane hot water systems and Sunshine Coast hot water systems service network — available for same-day hot water system repairs and replacement across South East Queensland. Call 1300 728 122 for same-day service.
FAQs
Thermastore Heatwave 270 — Frequently Asked Questions
What is the Thermastore Heatwave 270 heat pump hot water system?
The Thermastore Heatwave 270 is a 270-litre heat pump hot water system. Instead of heating water directly with an element, it uses electricity to move heat from the surrounding air into the tank — making it around three to four times more efficient than a conventional electric system, and ideal for South-East Queensland's warm climate.
How does the Thermastore Heatwave 270 work?
A fan draws in ambient air and a refrigerant cycle (using natural R290) transfers that heat into the 270L storage tank — much like a refrigerator running in reverse. A small electric element provides backup on demand. Because it moves heat rather than generating it, the Heatwave 270 uses up to 75% less energy than a traditional electric water heater.
Is the Thermastore Heatwave 270 worth it?
For most Queensland homes, yes. Using up to 75% less energy than standard electric, being eligible for government rebates, and pairing well with solar PV means the Heatwave 270 typically recovers its upfront cost through much lower running costs — while its all-in-one design fits the same space as a standard storage heater.
How long do heat pump hot water systems last?
A quality heat pump hot water system like the Heatwave 270 typically lasts around 10–15 years with regular servicing. Its enamel-lined tank and R290 refrigerant circuit are built for years of dependable, everyday operation.
Are there rebates for the Thermastore Heatwave 270?
Yes. The Heatwave 270 is registered with the Clean Energy Regulator, so it's eligible for federal Small-scale Technology Certificates (STCs) plus applicable state and territory rebates. SunCity Hot Water will confirm your eligibility and handle the paperwork.
What size household does the 270L Heatwave 270 suit?
The 270-litre tank is sized for families of up to six people. If you're unsure, call 1300 728 122 and we'll help you match the right hot water system and size to your household.
Do you install and service the Thermastore Heatwave 270?
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