Trusted by iStore for Installation & Repairs

iStore Heat Pump Hot Water

The Best iStore Heat Pump Prices and Services

SunCity Hot Water supplies, installs and services iStore hot water systems across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.

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About iStore

About iStore Hot Water Systems

At SunCity Hot Water, with our fully stocked warehouses in Brisbane and on the Sunshine Coast, we have iStore heat pumps in stock and strategically placed to offer fast and convenient installations, servicing and repairs to iStore hot water heaters. We rate the iStore heat pump quite high and after the installation of well over 150 units in the past 12 months, with this we have had zero (0) call backs for any faults whatsoever. This in a product that has moving components and water pressure and heat stress on the system is nearly unheard of. The iStore heat pump is a relatively easy product to replace all types of hot water heaters. A compact all in one design it can fit in most locations where a hot water system has been installed previously. SunCity Hot Water have no hesitation in recommending a iStore heat pump for your home.

The Range

Reduce Energy Consumption with Heat Pump Hot Water Heaters

A iStore heat pump reduces the energy consumption by two thirds comparing to an element heated electric water heater or gas storage tank type of hot water systems, all while reducing CO2 emmissions by 4 tonnes. The heating of a standard electric hot water system for your average sized home will consume around 1/3 of your electricity costs. A iStore will save over 70%. Installing an iStore with SunCity Hot Water could save you in excess of $1,000.00* per year on your power and energy usage. The “break even” time from installing a iStore heat pump is under 2 years and then your savings will continue for many years to come.

The iStore Heat Pump range offers efficient, sustainable hot water solutions for Australian households. The 270L model is ideal for larger families, while the 180L suits 2–3 people, both using advanced air-to-energy technology to reduce energy use by up to 70%. Compact, quiet, and compatible with solar PV systems, these heat pumps deliver reliable hot water, significant savings, and eco-friendly performance.

iStore 180L Heat Pump Hot Water System Brisbane and Sunshine Coast

iStore 180L Heat Pump – Model No: R290

iStore 270L heat pump hot water system offering energy-efficient and reliable performance for households.

iStore 270L Heat Pump – Model No: R290

Good to Know

iStore Facts

Key facts

We’ve put together a few facts about iStore hot water systems below:

Advanced technology allows iStore to store 4 kW of heat for every 1 kW of power used. Consumes 75%-85% less energy than conventional hot water systems.
Features an external wrap-around heating coil for maximum thermal energy transfer.
The iStore reduces CO2 emissions by 2.9 tonnes annually in an average Australian home.
Eligible for federal and state government incentives, offering substantial savings

Peace of Mind

iStore Warranty

Please find information about the warranties offered on iStore Heat Pumps below. For the most up to date warranty information, please refer to the iStore website.

Cylinder: 5 Year Warranty
Refrigeration & Electrical: 5 Year Warranty
Labour: 5 Year Warranty
Valves or Accessories: 1 Year Warranty

Why SunCity

Choose SunCity Hot Water for All Your iStore Hot Water Needs

The iStore Heat Pump has become a popular heat pump water heater brand in Australia, a favorite choice to many 1000’s with its proven performance and reliability this product has shown since been introduced into the Australian energy efficient hot water heater market. The iStore heat pump come in 2 storage capacity sizes of 180 and 270 litres, as size to suit most homes and domestic hot water applications. At SunCity Hot Water, we’re experts in working with iStore Systems.

FAQs

iStore Hot Water — Frequently Asked Questions

What energy savings can I expect?

Up to 70% compared to traditional electric hot water systems. Saving of up to 77.5% with Gas hot water heating alternatives.

Is it environmentally friendly?

Yes – it uses R290 refrigerant, which has a very low global warming potential.

How long does it take the iStore 180L to heat water?

The iStore 180L typically takes around 4–5 hours to fully heat a tank of water, depending on ambient temperature and usage. Thanks to its highly efficient heat pump technology, it consumes far less energy than conventional systems during this process.

What is the COP of the iStore 270L?

Its Coefficient of Performance (COP) ranges from 4.0 to 4.8, depending on ambient conditions.

How quiet is it?

Operates at approximately 46.6 dB(A)—around the volume of a quiet conversation at 1 metre.

Is it eligible for government incentives?

Yes—approved for STCs and other state/federal rebates, including potential ~$1,080 federal incentive.

Is it compatible with solar PV?

Absolutely—designed to act as a solar battery alternative by converting surplus solar energy into hot water.

5-Star Reviews

Loved by Local Homeowners

Rated 4.9 out of 5 across hundreds of reviews.

“Booked in the morning, hot water back on by the afternoon. Friendly, tidy and great value.”

Sarah M. · Buderim

“Honest advice and no pushy upsell. Replaced our old system with a heat pump and the bills have dropped.”

David T. · Brisbane North

“Fantastic service from quote to install. Highly recommend SunCity for anyone needing hot water.”

Lisa R. · Caloundra

Need hot water fast?

Get a free quote today — same-day service available across SE QLD.

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