Dux EcoSmart Pro-Series 270L Heat Pump
Efficient · Reliable · Australian-Ready
SunCity Hot Water supplies, installs and services the Dux EcoSmart Pro-Series 270L Heat Pump Water Heater across the Sunshine Coast, Brisbane, Bribie Island and Gympie — a 270L heat pump that uses up to 73.1% less energy than standard electric. Call 1300 728 122.
- Up to 73.1% less energy
- 270L — up to 7 people
- Natural R290 (GWP 3)
- Full tank in ~3.5 hours
The Dux EcoSmart Pro-Series Heat Pump Water Heater
The Dux EcoSmart Pro-Series is a smart, energy-efficient heat pump hot water system that draws warmth from the surrounding air to heat a generous 270-litre tank — using up to 73.1% less energy than a standard electric water heater, and comfortably supplying households of up to seven people.
With a footprint similar to the electric water heater it's designed to replace, it's a straightforward upgrade — no roof panels or extra plumbing. A commercial-specification enamel tank and anode, natural R290 refrigerant and a back-up element make it dependable all year round.
SunCity Hot Water supplies, installs and services the Dux EcoSmart Pro-Series across South-East Queensland. Call 1300 728 122 and we'll help you decide if it's the right system for your home.
Why the EcoSmart Pro-Series?
Smart, efficient heat pump hot water, engineered for Australian homes.
Up to 73.1% Less Energy
Draws heat from the surrounding air instead of an element — using up to 73.1% less energy than a standard electric water heater.
270L Tank Capacity
A generous 270-litre tank, sized to keep busy households in hot water.
77L Per Hour
Heats up to 77 litres of hot water an hour on the heat pump alone — a full tank in around 3.5 hours.
Suits Up to 7 People
Comfortably supplies households of up to seven people on a continuous tariff.
Natural R290 Refrigerant
R290 has a global-warming potential of just 3 — a cleaner choice for the environment.
Easy Replacement Footprint
A similar footprint to the electric water heaters it's designed to replace, for a straightforward upgrade.
Backup Element
A back-up element provides heating in very low ambient conditions and for single-shot boost applications.
Commercial-Spec Tank
Commercial-specification enamel and anode protect the tank for long, dependable service.
Heat From the Air, Not an Element
A fan draws in the surrounding air, and a refrigerant circuit using natural R290 transfers that heat into the 270-litre tank — much like a refrigerator running in reverse. Moving heat rather than generating it is what makes the EcoSmart Pro-Series so efficient.
On very cold days, or when you want an extra single-shot boost, a back-up electric element steps in automatically — so there's always plenty of hot water, whatever the weather.
Smart Performance, Built to Last
Energy-efficient hot water, proven design and simple control.
Energy Efficient
Up to 73.1% Less Energy
The EcoSmart Pro-Series pulls warmth from the surrounding air rather than relying on an electric element, so it uses up to 73.1% less energy than a standard electric water heater — and it can heat up to 77 litres per hour on the heat pump alone, a full 270L tank in around 3.5 hours.
The Easy Way to Save
Lower Running Costs, Simply
Because it moves heat instead of making it, the EcoSmart Pro-Series dramatically cuts the energy your hot water uses. It's an easy way to reduce running costs — and it pairs well with solar PV or a continuous tariff to save even more.
Proven Design
Built for Years of Reliable Hot Water
A commercial-specification enamel tank and anode are paired with a proven refrigeration circuit, engineered for years of dependable, everyday hot water with minimal fuss.
Built Tough for Australian Conditions
Durable, Weather-Ready Construction
The EcoSmart Pro-Series is engineered and built for Australian conditions, with hard-wearing construction and a weather-ready external design that stands up to our climate — ideal for South-East Queensland homes.
Control At Your Fingertips
Simple, Intuitive Control
A clear, intuitive control panel puts performance in your hands — easy everyday operation, with a single-shot boost on tap whenever you need a little extra hot water.
Lower bills, cleaner energy
Up to 73.1% Less Energy
Because the EcoSmart Pro-Series moves heat rather than making it, it slashes the energy needed to heat your water. Every installation is backed by our own quality workmanship guarantee.
7 People
Tank
Specifications
Key specifications for the Dux EcoSmart Pro-Series 270L heat pump water heater.
- Tank capacity
- 270 L
- Energy saving
- Up to 73.1% vs standard electric
- Heat pump output
- Up to 77 L / hour
- Full tank recovery
- ~3.5 hours
- Suits households
- Up to 7 people (continuous tariff)
- Refrigerant
- R290 (natural, GWP 3)
- Inner tank
- Commercial-spec enamel + anode
- Backup heating
- Electric element (low ambient / single-shot boost)
- Installation
- External
- Warranty
- 5 yr tank & refrigeration (incl. labour); 1 yr other parts & labour*
*Warranty terms and conditions apply. The EcoSmart Pro-Series is for external installation and must be installed to the relevant Australian Standards by a licensed installer.
Comparing your options? See our full range of heat pump hot water systems, explore Dux hot water systems, or browse all the brands we supply.
We Offer a Wide Range of Hot Water Systems
SunCity Hot Water supplies and installs all types of hot water systems, including electric hot water systems, gas hot water systems, solar hot water systems and heat pump hot water systems. Call 1300 728 122 for same-day service.
Our local technicians are part of the SunCity Brisbane hot water systems and Sunshine Coast hot water systems service network — available for same-day hot water system repairs and replacement across South East Queensland. Call 1300 728 122 for same-day service.
FAQs
Dux EcoSmart Pro-Series — Frequently Asked Questions
What is the Dux EcoSmart Pro-Series 270L heat pump?
The Dux EcoSmart Pro-Series is a 270-litre heat pump hot water system. Rather than heating water with an element, it uses electricity to move heat from the surrounding air into the tank — using up to 73.1% less energy than a standard electric water heater, which suits South-East Queensland's warm climate perfectly.
How does the Dux EcoSmart heat pump work?
A fan draws in ambient air and a refrigerant circuit — using natural R290 — transfers that heat into the 270L storage tank, much like a refrigerator running in reverse. A back-up electric element provides heating in very cold conditions or for a single-shot boost, so you never run short.
How much energy does the EcoSmart Pro-Series save?
Up to 73.1% less energy than a standard electric water heater. Because it moves heat instead of generating it, the EcoSmart Pro-Series heats up to 77 litres per hour on the heat pump alone — a full tank in around 3.5 hours — which can significantly lower your hot water running costs.
What size household does the 270L EcoSmart suit?
The 270-litre tank is sized for households of up to seven people on a continuous tariff. If you're not sure what suits your home, call 1300 728 122 and we'll help you match the right heat pump and size.
Is the R290 refrigerant environmentally friendly?
Yes. The EcoSmart Pro-Series uses natural R290 refrigerant, which has a global-warming potential (GWP) of just 3 — far lower than many synthetic refrigerants — making it a cleaner choice for the environment.
Do you install and service the Dux EcoSmart across South-East Queensland?
What warranty does the Dux EcoSmart Pro-Series come with?
The EcoSmart Pro-Series is backed by a 5-year warranty on the tank and refrigeration components (including labour), plus 1 year on other components (parts and labour). Warranty terms and conditions apply.
Can you repair my Dux EcoSmart heat pump?
How often should the Dux EcoSmart Pro-Series be serviced?
As a guide, a heat pump hot water system like the EcoSmart Pro-Series benefits from a service every few years. Checking the sacrificial anode, pressure-relief valves and the heat pump's operation keeps it running efficiently, extends its life and helps protect your warranty. We service the EcoSmart across the Sunshine Coast, Brisbane, Bribie Island and Gympie.
Do you offer same-day hot water service?
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