SunCity Hot Water

Dux Ecosmart 285L

SunCity Hot Water supplies, installs and services the Dux Ecosmart 285L across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.

Upgrade to the Dux Ecosmart 285L Heat Pump today and enjoy an efficient, eco-friendly hot water solution tailored to Australian homes. Contact DUX to learn more about installation and maintenance options.

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Dux Ecosmart 285L
The Details

Key Features

Energy Efficiency

The Dux Ecosmart 285L Heat Pump operates using up to 75% less energy than a conventional electric water heater. By utilising ambient air to heat water, this system reduces energy consumption significantly, leading to lower utility costs and a reduced environmental impact.

Patented Dual Wall Heating Coil

This model includes a patented dual wall heating coil that is directly immersed in water to ensure efficient heat transfer. This design promotes quick heating and minimises energy loss, contributing to both high performance and extended equipment lifespan.

Backup Element

Equipped with a backup element, the Dux Ecosmart 285L Heat Pump provides consistent heating performance during very low ambient temperatures. This feature supports reliable hot water supply under cold weather conditions and is suitable for single-shot boost applications for immediate hot water needs.

Designed for Long Service Life

The Ecosmart Heat Pump is engineered with durable, high-quality materials to ensure longevity and reliable performance under everyday use.

anti corrosive tank

Durability for Various Environments

Its core components are coated with anti-corrosive materials, making the Ecosmart 285L suitable for diverse environments, including coastal and humid areas.

Engineers smiling and standing in front of manufacturing plant

Designed & Manufactured in Australia

Manufactured locally, the Ecosmart 285L Heat Pump is tailored to meet the unique Australian climate and household requirements, supporting local industry and quality standards.

Peace of Mind

Installation, Maintenance & Warranty

Installation

Dux EcoSmart Heat Pump installed

The Dux Ecosmart 285L Heat Pump is designed for straightforward installation. Qualified Dux technicians manage all plumbing and electrical requirements, tailoring the setup to your specific site conditions to ensure optimal efficiency and minimal disruption.

Maintenance

Dux Ecosmart heat pump maintenance

Regular servicing ensures peak performance. Dux provides comprehensive maintenance support, including routine inspections and adjustments to keep your heat pump operating reliably. Additionally, the Ecosmart 285L features a self-cleaning function, significantly reducing the frequency of required upkeep.

Warranty

Dux EcoSmart Heat Pump with warranty badge

The Dux Ecosmart 285L Heat Pump is backed by a robust warranty package:

  • 7-year warranty on the tank.

  • 3-year warranty on refrigeration components (including labour).

  • 1-year warranty on other components and associated labour.

Dux offers expert support for all warranty enquiries, ensuring peace of mind throughout the system’s lifespan.

FAQs

Frequently Asked Questions

How does the heat pump work?

The heat pump extracts heat from the surrounding air and transfers it to heat the water in the tank. It functions efficiently even at lower temperatures, aided by an integrated backup heating element to ensure hot water availability under very cold conditions.

What are the energy savings compared to traditional systems?

The Dux Ecosmart 285L Heat Pump reduces energy consumption significantly compared to traditional electric or gas water heaters by harnessing renewable energy from the air. This results in lower utility bills and potential cost savings over time.

Who do I contact for support or service?

For support, service, or warranty claims related to your Dux Ecosmart 285L Heat Pump, please contact DUX. Our dedicated team provides expert assistance and guidance throughout the lifespan of your system.

How much does a new hot water system cost?

The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Dux Ecosmart 285L.

How long does a hot water system last?

Most hot water systems last 8–12 years. Electric storage systems typically last 8–10 years, while heat pump and solar systems can last 15 years or more with regular servicing.

What size hot water system do I need?

As a guide, 1–2 people suit 125–160L, 3–4 people (a family of four) suit 250–315L, and larger households suit 400L. Continuous-flow gas units are sized by hot water flow rate instead. SunCity will help size the right system for your household.

How much does it cost to install a hot water system?

SunCity Hot Water quotes all-inclusive pricing — supply, installation by licensed plumbers and electricians, tempering and pressure-relief valves, removal of the old unit, QBCC fees and GST — with no hidden extras. Call 1300 728 122 for a fast quote.

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