Dux Ecosmart Pro-Series 270L Heat Pump Water Heater
SunCity Hot Water supplies, installs and services the Dux Ecosmart Pro-Series 270L Heat Pump Water Heater across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
Contact DUX today to learn more about the Dux Ecosmart Pro-Series 270L Heat Pump Water Heater and arrange an installation or maintenance service.
Key Features
Energy Efficiency
The Dux Ecosmart Pro-Series uses up to 75% less energy than a standard electric water heater. By harnessing ambient air to heat water, this system significantly reduces electricity consumption, leading to lower energy bills and a smaller environmental footprint.
Rapid Heating Capability
This heat pump water heater can heat up to 77 litres of hot water per hour using the heat pump alone. It can heat a full 270-litre tank in approximately 3.5 hours, ensuring hot water is available when needed.
Environmentally Friendly Refrigerant
The unit uses R290 natural refrigerant, which has a Global Warming Potential (GWP) of just 3. This refrigerant contributes to reduced greenhouse gas emissions compared to traditional refrigerants.
Is your Dux Ecosmart Pro-Series 270L Heat Pump Water Heater not working?
No hot water, leaking or playing up? Don't rush to replace it — our licensed local technicians repair, service and replace Dux systems across the Sunshine Coast, Brisbane, Bribie Island and Gympie. We carry common parts, so many repairs are done the same day.
Repair
Leaks, no hot water, element, thermostat and valve faults — diagnosed and fixed fast.
Service
Anode, valves and safety checks to keep your system running longer.
Replace
Past its best? We supply and install a new system, often the same day.
Product Documents
Suits Larger Households
With a capacity of 270 litres, this water heater is ideal for households with up to seven people, providing ample hot water for everyday needs without interruptions.
Proven Copper Wraparound Condenser Design
The unit features a highly efficient copper wraparound condenser that enhances heat transfer, optimising energy efficiency using ambient air.
Eligible for Government Incentives
This water heater qualifies for several Australian government incentives encouraging energy efficiency, potentially reducing installation costs.
Installation, Maintenance & Warranty
Installation
Maintenance
Routine maintenance ensures optimal performance, primarily involving air filter checks and maintaining airflow around the unit. Dux offers comprehensive service options to maximise efficiency and extend the system’s lifespan.
Warranty
The Dux Ecosmart Pro-Series 270L is backed by a solid warranty:
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5-year warranty on the tank and refrigeration components (including labour).
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1-year warranty on other components (parts and labour).
Dux manages warranty claims professionally to safeguard your investment.
Frequently Asked Questions
How energy-efficient is the Dux Ecosmart Pro-Series?
This water heater can reduce energy consumption by up to 75% compared to traditional electric water heaters by utilising ambient air to heat water.
Is the Dux Ecosmart Pro-Series eligible for government rebates or incentives?
Yes, this unit qualifies for government energy efficiency incentives, which can help reduce upfront costs. Contact Dux for details regarding eligibility and application.
How often should I schedule maintenance for my Dux Ecosmart Heat Pump?
Annual inspections and servicing are recommended to maintain optimal performance and extend service life. Dux provides routine maintenance to ensure efficient year-round operation.
What is a heat pump hot water system?
A heat pump hot water system uses electricity to move heat from the surrounding air into the water tank, rather than generating heat directly with an element. This makes it around three times more efficient than a conventional electric hot water system.
How does a heat pump hot water system work?
A fan draws in ambient air and a refrigerant cycle transfers that heat into the storage tank — much like a refrigerator running in reverse. It uses far less electricity than a standard electric system, especially in Queensland's warm climate.
Are heat pump hot water systems worth it?
For most Queensland homes, yes. Heat pumps use up to 70% less electricity than standard electric systems, qualify for government STC rebates, and pair well with solar — so the higher upfront cost is usually recovered through lower power bills.
How long do heat pump hot water systems last?
A quality heat pump hot water system typically lasts around 10–15 years with regular servicing, and the tank is usually covered by a manufacturer warranty.
Are there rebates for heat pump hot water systems?
Yes. Small-scale Technology Certificates (STCs) reduce the upfront cost of an eligible heat pump hot water system, and SunCity Hot Water handles the rebate paperwork for you.
How much does a new hot water system cost?
The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Dux Ecosmart Pro-Series 270L Heat Pump Water Heater.
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