Rheem HS Series (CSA2013)
SunCity Hot Water supplies, installs and services the Rheem HS Series (CSA2013) across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
Maximise your commercial hot water system's performance and reliability with the Rheem HS Series. Contact SunCity Hot Water today for expert installation, maintenance, and support services tailored to your business needs.

Key Features
Nominal Capacity Storage Tanks
The HS Series includes storage tanks with capacities ranging from 1000 to 5000 litres, catering to a wide variety of hot water demands. These tanks are engineered to provide a stable supply, ensuring smooth operations without interruptions.
Drain-Back Operation
Featuring drain-back operation, the system offers essential frost and overheat protection. It prevents water accumulation in pipes during idle periods, reducing the risk of freezing in colder climates and minimising overheating under high-temperature conditions.
Indirect Heating Design
The indirect heating system efficiently transfers heat for faster water heating and improved energy efficiency. This design minimises thermal losses and enhances overall system performance.

Optimised for Poor Water Quality Areas
The HS Series is built to perform efficiently in regions with hard or poor-quality water, helping to reduce mineral buildup and corrosion that could otherwise impact system efficiency.
Building Management System (BMS) Capability
Seamlessly integrates with Building Management Systems to enable remote monitoring and control. This feature provides real-time insights for energy management and allows prompt identification of any operational issues.
Accurate Temperature Control
Equipped with a Crossflow™ delivery skid, the HS Series ensures precise temperature regulation, minimising fluctuations and maintaining a consistent hot water supply to meet your business needs.
Installation, Maintenance & Warranty
Installation

The HS Series is designed for easy installation. Components are engineered for compatibility with existing Rheem commercial hot water systems, allowing quick replacements with minimal disruption to your operations.
Maintenance

Routine maintenance is essential for reliable long-term performance. The HS Series simplifies upkeep, allowing for proactive checks, cleaning, and timely component replacement to maintain optimal efficiency.
Warranty
The HS Series spare parts are backed by comprehensive warranty coverage, demonstrating Rheem’s dedication to quality and reliability. The cylinder, as well as the collector and heat exchanger, each carry a 5-year commercial warranty, while all other parts and labour are covered for 12 months, ensuring peace of mind for commercial users.
Frequently Asked Questions
How does BMS capability benefit my hot water system?
BMS integration allows remote monitoring and management, optimising energy use and enabling real-time tracking of performance to improve operational efficiency.
How often should I replace spare parts in my hot water system?
Replacement frequency varies depending on usage and component type. Regular maintenance checks are essential, and tailored recommendations should be followed to ensure system reliability.
Are there energy efficiency benefits with the HS Series?
Yes. Features like the Crossflow™ delivery skid help maintain stable water temperatures, optimising performance while reducing energy consumption and lowering operational costs.
How much does a new hot water system cost?
The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Rheem HS Series (CSA2013).
How long does a hot water system last?
Most hot water systems last 8–12 years. Electric storage systems typically last 8–10 years, while heat pump and solar systems can last 15 years or more with regular servicing.
What size hot water system do I need?
As a guide, 1–2 people suit 125–160L, 3–4 people (a family of four) suit 250–315L, and larger households suit 400L. Continuous-flow gas units are sized by hot water flow rate instead. SunCity will help size the right system for your household.
How much does it cost to install a hot water system?
SunCity Hot Water quotes all-inclusive pricing — supply, installation by licensed plumbers and electricians, tempering and pressure-relief valves, removal of the old unit, QBCC fees and GST — with no hidden extras. Call 1300 728 122 for a fast quote.
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