Raypak Residential Series - 280
SunCity Hot Water supplies, installs and services the Raypak Residential Series - 280 across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
Contact SunCity Hot Water today to explore the Raypak Residential Series - 280 and find the ideal heating solution for your pool or spa.

Key Features
Flexible Installation Options
The Raypak Residential Series - 280 offers versatile installation choices suitable for both indoor and outdoor settings, seamlessly fitting into your pool or spa area.
Advanced Service Code Diagnostics
Equipped with built-in service code diagnostics, this system simplifies troubleshooting and maintenance, ensuring efficient operation.
Enhanced Safety with Child-Lock Function
This model includes a child-lock function to prevent unauthorised adjustments, prioritising safety for households with young children.
Product Documents

Robust Durability with Powder Coated Casing
Constructed from heavy gauge metal with a powder-coated finish, the Raypak Residential Series - 280 is designed to withstand Australian weather conditions. This durable casing provides resistance to corrosion, ensuring reliable, long-lasting performance for your pool or spa environment.

Seamless Integration
Designed for modern convenience, this heat pump offers connectivity with automatic pool control systems. Manage your pool or spa temperature and settings from a single interface for effortless operation.
Enhanced Control with Optional In-House Remote
An optional in-house remote control allows adjustment of settings from within your home, providing convenience by eliminating the need to access the heater outdoors.
Installation, Maintenance & Warranty
Installation
The Raypak Residential Series – 280 offers flexible installation for both indoor and outdoor environments. Professional installation and careful placement ensure optimal performance and system longevity.
Maintenance

Maintenance is simplified via built-in service code diagnostics for prompt troubleshooting. Durable construction reduces upkeep demands, while the child-lock function prevents accidental setting changes.
Warranty
The Raypak Residential Series – 280 is backed by a reliable warranty package:
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Residential: 3-year warranty on components and 1-year warranty on labour.
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Commercial: 6-month warranty on parts and labour.
Frequently Asked Questions
What is the ProTek Shield module and how does it benefit my heater?
The advanced ProTek Shield module safeguards the cupro-nickel heat exchanger against galvanic corrosion. This cutting-edge protection enhances durability, ensuring long-lasting, reliable performance.
How reliable is the performance of the Raypak Residential Series - 280?
Backed by Rheem’s 40+ years of Australian market experience, the Raypak Residential Series – 280 is engineered to provide consistent, dependable heating for your pool or spa year-round.
Why is a cupro-nickel heat exchanger better than traditional materials?
The cupro-nickel heat exchanger offers superior corrosion resistance compared to traditional materials. It extends system lifespan and facilitates efficient heat transfer while minimising maintenance requirements.
How much does a new hot water system cost?
The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Raypak Residential Series - 280.
How long does a hot water system last?
Most hot water systems last 8–12 years. Electric storage systems typically last 8–10 years, while heat pump and solar systems can last 15 years or more with regular servicing.
What size hot water system do I need?
As a guide, 1–2 people suit 125–160L, 3–4 people (a family of four) suit 250–315L, and larger households suit 400L. Continuous-flow gas units are sized by hot water flow rate instead. SunCity will help size the right system for your household.
How much does it cost to install a hot water system?
SunCity Hot Water quotes all-inclusive pricing — supply, installation by licensed plumbers and electricians, tempering and pressure-relief valves, removal of the old unit, QBCC fees and GST — with no hidden extras. Call 1300 728 122 for a fast quote.
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