Rheem AmbiPower MDc-180 Heat Pump
SunCity Hot Water supplies, installs and services the Rheem AmbiPower MDc-180 Heat Pump across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.
Ready to enjoy energy-efficient and environmentally friendly hot water? Contact SunCity Hot Water today to learn more about the Rheem AmbiPower MDc-180 Heat Pump and how it can improve your home's water heating system.

Key Features
Advanced Microchannel Heating Technology
Experience uniform and faster water heating with the innovative wrap-around microchannel design, ensuring quick and efficient hot water delivery.
Significant Energy Savings
Reduce water heating energy consumption by up to 70% compared to traditional electric water heaters in Zone 32, enhancing your home's energy efficiency and cost-effectiveness.
Cold Climate Compatibility
Designed to operate effectively in temperatures ranging from -7°C to +43°C, providing reliable hot water throughout the year even in cold climates.

Reliable Backup Heating
Equipped with a 2.4 kW backup element, the Rheem AmbiPower MDc-180 provides hot water reliably even during very cold weather or when heat pump efficiency might be reduced.
Intuitive Control at Your Fingertips
The user-friendly touch screen LED display allows easy adjustment of settings, performance monitoring, and access to vital system information, offering complete control over your hot water system.

Incentives for Energy Efficiency
As an energy-efficient product, the Rheem AmbiPower MDc-180 is eligible for Small-scale Technology Certificates (STCs), potentially reducing your initial investment. Other incentives may be available depending on your location.
Installation, Maintenance & Warranty
Installation

The Rheem AmbiPower MDc-180 Heat Pump is designed for straightforward installation in single-family domestic dwellings. Installation should be conducted by a licensed professional to ensure optimal performance and compliance with local regulations.
Maintenance

Regular maintenance of the Rheem AmbiPower MDc-180 Heat Pump includes periodic inspection of the heat pump components and cleaning as recommended by the manufacturer. Maintaining clear airflow around the unit and checking the system annually will help ensure reliable operation.
Warranty
- 7 Years Cylinder Supply: Coverage for long-term cylinder performance and reliability.
- 3 Years Cylinder Labour: Labour coverage for cylinder maintenance and repairs.
- 3 Years Sealed System Supply and Labour: Protection for the sealed heating system components and associated labour.
- 1 Year Parts Supply and Labour: Coverage for other components and labour.
Frequently Asked Questions
Who is the Rheem AmbiPower MDc-180 Heat Pump suitable for?
This heat pump is designed to meet the hot water needs of households with one to four people, making it suitable for small to medium-sized families.
Can this heat pump operate effectively in harsh water conditions?
Yes, the Rheem AmbiPower MDc-180 is engineered to perform reliably in harsh water conditions, maintaining durability and efficiency.
What is the Coefficient of Performance (COP) for this heat pump?
The heat pump has a COP of 4.5 at 19°C, meaning it produces 4.5 units of heat for every unit of energy consumed, reflecting strong energy efficiency.
What is a heat pump hot water system?
A heat pump hot water system uses electricity to move heat from the surrounding air into the water tank, rather than generating heat directly with an element. This makes it around three times more efficient than a conventional electric hot water system.
How does a heat pump hot water system work?
A fan draws in ambient air and a refrigerant cycle transfers that heat into the storage tank — much like a refrigerator running in reverse. It uses far less electricity than a standard electric system, especially in Queensland's warm climate.
Are heat pump hot water systems worth it?
For most Queensland homes, yes. Heat pumps use up to 70% less electricity than standard electric systems, qualify for government STC rebates, and pair well with solar — so the higher upfront cost is usually recovered through lower power bills.
How long do heat pump hot water systems last?
A quality heat pump hot water system typically lasts around 10–15 years with regular servicing, and the tank is usually covered by a manufacturer warranty.
Are there rebates for heat pump hot water systems?
Yes. Small-scale Technology Certificates (STCs) reduce the upfront cost of an eligible heat pump hot water system, and SunCity Hot Water handles the rebate paperwork for you.
How much does a new hot water system cost?
The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Rheem AmbiPower MDc-180 Heat Pump.
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