Rheem EZ Link System

SunCity Hot Water supplies, installs and services the Rheem EZ Link System across the Sunshine Coast, Brisbane, Bribie Island and Gympie — backed by our quality workmanship guarantee. Call 1300 728 122.

Contact SunCity Hot Water today for expert advice and to select the Rheem EZ Link® System best suited to your home or business needs. Ensure reliable, uninterrupted hot water when you need it most.

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The Details

Key Features

Staged Heating

The EZ Link® System uses advanced staged heating technology to adjust energy output according to demand. This ensures energy is consumed only when needed, optimising performance while minimising waste and supporting more sustainable operation.

Dual Units for Continuous Hot Water

With two linked units, the system guarantees uninterrupted hot water even if one unit develops a fault. This reliability is essential for larger families or commercial environments. While one unit undergoes servicing, the other continues to operate, maintaining consistent hot water availability.

Extended System Lifespan

Sharing the hot water load between two units reduces the workload on each heater, improving efficiency and extending lifespan. This design helps reduce breakdowns and maintenance costs over time.

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Repairs · Servicing · Replacements

Is your Rheem EZ Link System not working?

No hot water, leaking or playing up? Don't rush to replace it — our licensed local technicians repair, service and replace Rheem systems across the Sunshine Coast, Brisbane, Bribie Island and Gympie. We carry common parts, so many repairs are done the same day.

System Not Working? Call 1300 728 122 Get a Free Quote

Repair

Leaks, no hot water, element, thermostat and valve faults — diagnosed and fixed fast.

Service

Anode, valves and safety checks to keep your system running longer.

Replace

Past its best? We supply and install a new system, often the same day.

Product Documents

Install Instruct EZlink Plumbers HB RHM Ultra 28L Brochure

High-Demand Performance

Engineered to meet the needs of homes and businesses requiring large-volume hot water, the EZ Link® System ensures continuous supply for multiple bathrooms, showers, kitchens, and commercial applications.

Compatible heat exchanger and compressor unit.

Compatibility and Flexibility

The system is compatible with a variety of Rheem models, including 12, 16, 20, 26, 27 L/min units and Rheem Ultra 28 L/min EZ Link® ready units. Hot water delivery can be customised between 3 and 56 litres per minute, making it adaptable for both domestic and commercial requirements.

Energy Efficient Operation

Staged heating ensures water is heated only as needed, maximising energy efficiency while maintaining a reliable hot water supply.

Peace of Mind

Installation, Maintenance & Warranty

Installation

The EZ Link® System integrates easily with compatible Rheem units, offering flexible installation options. Professional installation is recommended to ensure compliance with Australian standards and optimal system performance.

Maintenance

Regular servicing is advised to maintain efficiency and reliability. The dual-unit setup allows one heater to operate while the other is serviced, minimising disruption. Consult SunCity Hot Water for maintenance schedules and professional service.

Warranty

Rheem EZ Link® System products come with manufacturer warranties covering parts and performance. For detailed warranty information, contact SunCity Hot Water or refer to the product documentation.

FAQs

Frequently Asked Questions

What Rheem models are compatible with the EZ Link® System?

The system works with Rheem 12, 16, 20, 26, and 27 L/min continuous flow gas water heaters, as well as Rheem Ultra 28 L/min EZ Link® ready units.

What is the maximum flow rate provided by the system?

The EZ Link® System delivers 3–56 litres per minute, accommodating varying demands from smaller households to larger commercial applications.

How does the system ensure continuous hot water supply?

By linking two units, if one heater requires maintenance or develops a fault, the second unit continues to supply hot water, ensuring uninterrupted service at all times.

How much does a new hot water system cost?

The cost of a new hot water system depends on the type and size. Electric storage systems are the most affordable upfront, while heat pump and solar systems cost more but save on running costs and may qualify for rebates. Call SunCity Hot Water on 1300 728 122 for an all-inclusive supplied-and-installed quote on the Rheem EZ Link System.

How long does a hot water system last?

Most hot water systems last 8–12 years. Electric storage systems typically last 8–10 years, while heat pump and solar systems can last 15 years or more with regular servicing.

What size hot water system do I need?

As a guide, 1–2 people suit 125–160L, 3–4 people (a family of four) suit 250–315L, and larger households suit 400L. Continuous-flow gas units are sized by hot water flow rate instead. SunCity will help size the right system for your household.

How much does it cost to install a hot water system?

SunCity Hot Water quotes all-inclusive pricing — supply, installation by licensed plumbers and electricians, tempering and pressure-relief valves, removal of the old unit, QBCC fees and GST — with no hidden extras. Call 1300 728 122 for a fast quote.

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